Allen & Martins

Online Payment Service

Tropical Journal of Medicine and Dental Practice

This platform is design for direct payments into our business accounts. Where applicable, InterSwitch enabled Card issued by all banks on the network or International Verve and MasterCard is required for payments in Nigeria naira. However, valid International Credit/Debit Card is required for payments in US dollars.

What to do if you do not have correct Credit or Debit card?

You may go to your bank to make request for a Interswitch enabled or International debit/credit card.

What to do when transaction is Successful?

Print out your transaction report and kept for future reference

What to do when transaction is Incomplete or Unsuccessful?

Transaction was completed but unsuccessful.

What to do when transaction is Incomplete or Unsuccessful?

Transaction was completed but unsuccessful.

Check the reason given in this transaction report why the payment was unsuccessful. You may try to make payment with another valid card.

Transaction was incomplete but amount debited from my account.

This is rare but possible when your Internet connection fails before transaction is completed. When ever you male payment, an email will usually be sent to you. The email will provide a link for you to trace the records of your payment. If you did not receive the email or you want to confirm whether the payment was received, you can email us using the email  or telephone number provided below. When you you want to make inquiry concerning your payment or attempted payment, the reference number, the name you used to make the payment and the amount involved should be provided.

Refund Policy

Refund of payment is not applicable on account of delay in publication in article. However, refund of payment may be made (1) if the product for which payment has been made is not delivered, and (2) a notice of non-delivery of product purchased is made to us at least thirty (30) days before request for refund is made. Products here include manuscripts for publication and published articles while delivery include 'publication of article'.For any refund, you will first contact us directly; kindly allow at least two weeks for investigation.

Withdrawal of credit card payments for products delivered will attract appropriate legal action.

Inquiries:

The Editor
Trop J Med Dent Pract
Edo Central NMA Secretariat, Irrua Specialist Hospital, Irrua
Tel: +234 803 354 6812
Email: editor@tjmdp.org